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CASE STUDIES


Client Management System Design for DV ServiceS
Client: A charity with multiple women’s shelters. Challenge: The existing non-customisable CRM could not accommodate diverse programme...
Jun 25, 20241 min read
44


Service Delivery Optimisation through CRM Integration
Client:Â A charity aiding women with domestic violence issues. Challenge:Â The need for an integrated system to manage diverse roster types...
Jun 25, 20241 min read
32


Automated Rostering for 24-Hour DV Service
Client:Â A service provider for women experiencing domestic violence. Challenge:Â Manual rostering processes were inefficient and...
Jun 25, 20241 min read
11


IT Infrastructure Assessment for DV Services
Client:Â A charity dedicated to supporting women affected by domestic violence. Challenge:Â Transitioning from inconsistent paper-based...
Jun 3, 20241 min read
23


Digital Transformation Respite Services
Client:Â A charity providing specialised elderly care services. Challenge:Â Low digital literacy among staff and significant resistance to...
Jun 3, 20241 min read
27
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