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OUR SOLUTIONS

Platform Solutions

Platform Name
Best For Companies
Appian
Enterprises needing secure, regulated workflows
Backendless
App backends and mobile-first projects
Betty Blocks
Mid-size orgs building fast, flexible apps
Bubble
Startups building full web apps without code
Creatio
Mid to large orgs needing CRM + workflow + case handling in one
Glide
Field services, education, fast MVPs
Joget
Tech-savvy teams needing more backend control
Kissflow
Business teams building quick, internal tools
Mendix
Enterprises focused on agile digital transformation
Microsoft Power Apps
Organizations in Microsoft ecosystem
Nintex
Document-heavy orgs, compliance-heavy industries
OutSystems
Large orgs with complex IT environments
Quickbase
Operations and supply chain teams
Retool
Devs building back-office tools
Salesforce Lightning / App Builder
Businesses already using Salesforce
ServiceNow App Engine
IT-heavy organizations and service teams
Zoho Creator
SMBs and teams needing affordable automation

Which solution is best for you?

SERVICE MANAGEMENT

  • CITIZEN RELATIONSHIP MANAGEMENT
    Get quick and easy access to up-to-date information about citizens and their needs. Review communications history, case history and other details to build a smarter service and resolve issues faster.
  • CORRESPONDENCE MANAGEMENT
    Increase the efficiency of your contact center by creating automated queues for inbound inquiries and requests. Use templates and automations for high-efficiency, high-quality correspondence. Easily identify lagging responses on intuitive dashboards.
  • OMNICHANNEL COMMUNICATIONS
    Provide superior service and support through any popular means of communications – phone, email, text messengers, or a web portal. Automate workflows and responses.
  • HOME-BASED AND COMMUNITY-BASED SERVICES
    Make the work of caseworkers, social workers, and care providers more coordinated and efficient with advanced planning and tracking tools for tasks, visits, and routes – available on mobile and desktop apps. Perform check-in and check-out for electronic visit verification (EVV).
  • ONE-STOP E-PERMITS
    Modernize daily processes related to the management of permits and licenses with a fully automated digital permitting workflows, from application through to issuance.
  • SELF-SERVICE ONLINE
    Dramatically improve the quality of service by empowering citizens to submit issues, leave feedback, and track the resolutions online via an easy-to-use self-service portal.
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Employee 360 & Workforce planning

  • CITIZEN RELATIONSHIP MANAGEMENT
    Get quick and easy access to up-to-date information about citizens and their needs. Review communications history, case history and other details to build a smarter service and resolve issues faster.
  • CORRESPONDENCE MANAGEMENT
    Increase the efficiency of your contact center by creating automated queues for inbound inquiries and requests. Use templates and automations for high-efficiency, high-quality correspondence. Easily identify lagging responses on intuitive dashboards.
  • OMNICHANNEL COMMUNICATIONS
    Provide superior service and support through any popular means of communications – phone, email, text messengers, or a web portal. Automate workflows and responses.
  • HOME-BASED AND COMMUNITY-BASED SERVICES
    Make the work of caseworkers, social workers, and care providers more coordinated and efficient with advanced planning and tracking tools for tasks, visits, and routes – available on mobile and desktop apps. Perform check-in and check-out for electronic visit verification (EVV).
  • ONE-STOP E-PERMITS
    Modernize daily processes related to the management of permits and licenses with a fully automated digital permitting workflows, from application through to issuance.
  • SELF-SERVICE ONLINE
    Dramatically improve the quality of service by empowering citizens to submit issues, leave feedback, and track the resolutions online via an easy-to-use self-service portal.

Compliance and Governance

  • CITIZEN RELATIONSHIP MANAGEMENT
    Get quick and easy access to up-to-date information about citizens and their needs. Review communications history, case history and other details to build a smarter service and resolve issues faster.
  • CORRESPONDENCE MANAGEMENT
    Increase the efficiency of your contact center by creating automated queues for inbound inquiries and requests. Use templates and automations for high-efficiency, high-quality correspondence. Easily identify lagging responses on intuitive dashboards.
  • OMNICHANNEL COMMUNICATIONS
    Provide superior service and support through any popular means of communications – phone, email, text messengers, or a web portal. Automate workflows and responses.
  • HOME-BASED AND COMMUNITY-BASED SERVICES
    Make the work of caseworkers, social workers, and care providers more coordinated and efficient with advanced planning and tracking tools for tasks, visits, and routes – available on mobile and desktop apps. Perform check-in and check-out for electronic visit verification (EVV).
  • ONE-STOP E-PERMITS
    Modernize daily processes related to the management of permits and licenses with a fully automated digital permitting workflows, from application through to issuance.
  • SELF-SERVICE ONLINE
    Dramatically improve the quality of service by empowering citizens to submit issues, leave feedback, and track the resolutions online via an easy-to-use self-service portal.
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RISK AUDIT AND COMPLIANCE

  • CITIZEN RELATIONSHIP MANAGEMENT
    Get quick and easy access to up-to-date information about citizens and their needs. Review communications history, case history and other details to build a smarter service and resolve issues faster.
  • CORRESPONDENCE MANAGEMENT
    Increase the efficiency of your contact center by creating automated queues for inbound inquiries and requests. Use templates and automations for high-efficiency, high-quality correspondence. Easily identify lagging responses on intuitive dashboards.
  • OMNICHANNEL COMMUNICATIONS
    Provide superior service and support through any popular means of communications – phone, email, text messengers, or a web portal. Automate workflows and responses.
  • HOME-BASED AND COMMUNITY-BASED SERVICES
    Make the work of caseworkers, social workers, and care providers more coordinated and efficient with advanced planning and tracking tools for tasks, visits, and routes – available on mobile and desktop apps. Perform check-in and check-out for electronic visit verification (EVV).
  • ONE-STOP E-PERMITS
    Modernize daily processes related to the management of permits and licenses with a fully automated digital permitting workflows, from application through to issuance.
  • SELF-SERVICE ONLINE
    Dramatically improve the quality of service by empowering citizens to submit issues, leave feedback, and track the resolutions online via an easy-to-use self-service portal.

Legislative Tracking

  • CITIZEN RELATIONSHIP MANAGEMENT
    Get quick and easy access to up-to-date information about citizens and their needs. Review communications history, case history and other details to build a smarter service and resolve issues faster.
  • CORRESPONDENCE MANAGEMENT
    Increase the efficiency of your contact center by creating automated queues for inbound inquiries and requests. Use templates and automations for high-efficiency, high-quality correspondence. Easily identify lagging responses on intuitive dashboards.
  • OMNICHANNEL COMMUNICATIONS
    Provide superior service and support through any popular means of communications – phone, email, text messengers, or a web portal. Automate workflows and responses.
  • HOME-BASED AND COMMUNITY-BASED SERVICES
    Make the work of caseworkers, social workers, and care providers more coordinated and efficient with advanced planning and tracking tools for tasks, visits, and routes – available on mobile and desktop apps. Perform check-in and check-out for electronic visit verification (EVV).
  • ONE-STOP E-PERMITS
    Modernize daily processes related to the management of permits and licenses with a fully automated digital permitting workflows, from application through to issuance.
  • SELF-SERVICE ONLINE
    Dramatically improve the quality of service by empowering citizens to submit issues, leave feedback, and track the resolutions online via an easy-to-use self-service portal.
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